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Happy National Veterinary Technician Week! Our Licensed Veterinary Technicians work incredibly hard to provide your pets with the best and most loving care possible. We are grateful for their dedication every day, but it's important to take time and shine the spotlight on each of our talented technicians. Read on for some fun and silly facts about Shelly! 
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Happy National Veterinary Technician Week! Our Licensed Veterinary Technicians work incredibly hard to provide your pets with the best and most loving care possible. We are grateful for their dedication every day, but it's important to take time and shine the spotlight on each of our talented technicians. Read on for some fun and silly facts about Sara!  Happy National Veterinary Technician Week! Our Licensed Veterinary Technicians work incredibly hard to provide your pets with the best and most loving care possible. We are grateful for their dedication every day, but it's important to take time and shine the spotlight on each of our talented technicians. Read on for some fun and silly facts about Sarah, our Head Technician!  We’re reaching out to you today to address a serious matter. Please read this message in its entirety and with an open heart.
Lately and with increasing frequency our staff have been subject to inappropriate and uncalled for verbal abuse. This is unacceptable and will not be tolerated. The pandemic has had drastic effects on the world of veterinary medicine. The number of household pets nationwide has increased dramatically and due to Covid related complications, the industry is struggling to keep up with demand. Our schedule is tight. We see as many patients as we can in a day while still practicing our best medicine. Yes, that means there is a limit on what we can do. If we refer you to an emergency hospital, it is in the best interest of your pet as we physically do not have the capacity to provide the urgent care your pet needs. Nationally, the pandemic has exacerbated the pace and pressure of veterinary medicine, spotlighting burnout and exhaustion in staff of all roles. Did you know that the suicide rate is 2.1 times higher for male veterinarians and 3.5 times higher for female veterinarians compared to the general population? We invite you to visit https://nomv.org/# for more information. Our team members are members of your community. Your neighbors. They come to work every day because they love your pets. We should not have to ask for them to be treated with respect, but here we are. Be kind to our staff. Be patient. All complaints and misunderstandings can be approached and resolved in a calm and decent manner. We are here to help you and work with you, but will not allow our team to be subjected to combative and abusive behavior. The sun is shining. Temperatures are rising. The grill is going. School is out. Life is good in the summer time. Everyone gets to spend more time outside, including our dogs. But with higher temps comes higher risks, and heatstroke in dogs can turn deadly quickly. Heatstroke occurs when your dog's temperature rises to 104.9 degrees-109.4 degrees (normal range is 101-102.5 degrees). As we enjoy these summer months, we must always be careful, cautious, and remember that if you're feeling hot - your dog's feeling hotter. Keep reading for tips on how to avoid heatstroke in your dog, what to look out for, and how heatstroke is treated.
Recently we were able to hold a private training session for our staff with our friends over at A Pleasant Dog, courtesy of Merck Animal Health. Our trainer Jen covered many topics with us, including but not limited to:
The day we've all been waiting for is finally approaching. Schmitt's Animal Hospital will once again be welcoming our pet parents into the building with their pets starting Monday July 5th! We would like to thank everyone again for the patience and understanding you have displayed over this past year of curbside service. The switch back to in-person appointments will be gradual and a work-in-progress as we continue to learn what works best for our hospital. With that in mind, we want to make everyone aware of our new operating guidelines moving forward:
Beginning Monday July 5th, all appointments with a doctor will be limited to one person accompanying their pet into the hospital. Appointments scheduled with a technician (nail trim, anal gland expression, heartworm test, suture removal, etc.) will remain curbside for now. Euthanasia appointments may have two people present. Masks will be optional. If you prefer our staff wear face masks at your appointment, please let us know and we will be happy to comply. Curbside appointments remain available to those who prefer not to come into the building and to those unable to leave additional family members at home or in the car. All food and medication pick-ups will also still be conducted via curbside. Our lobby area will remain closed. Please still call or text to let us know when you have arrived. Our technicians will continue to take medical histories over the phone and will then instruct you to enter the building. All payments and check-out procedures will be conducted inside your exam room at the conclusion of your appointment. It's been a long year and we are excited to be taking this first step towards normalcy. We do, however, ask for your continued vigilance. If you are ill, are experiencing Covid related symptoms, or know that you have recently been exposed, please make our staff aware and reschedule your appointment for a later date. We are stepping through the long tunnel of this past year and out into the light. See you soon! We're celebrating Administrative Professionals Day and Veterinary Receptionist Week by shining the spotlight on each of our amazing receptionists. Take a minute today to learn some fun facts about Sheryl!  We're celebrating Administrative Professionals Day and Veterinary Receptionist Week by shining the spotlight on each of our amazing receptionists. Take a minute today to learn some fun facts about Kelly!  We're celebrating Administrative Professionals Day and Veterinary Receptionist Week by shining the spotlight on each of our amazing receptionists. Take a minute today to learn some fun facts about Jodi!  |
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Get in touch4268 Three Mile NW
Grand Rapids, MI 49534 Phone: (616)791-2011 Fax: (616)791-1802 E-Mail: general@schmittsah.com office hoursMonday, Wednesday, Friday: 8:30 am to 6:00 pm
Tuesday, Thursday: 8:30 am to 6:00 pm Saturday: 8:30 am to 12:00 pm Sunday: Closed After hour emergency consultations are available to clients of record until 10:00 pm. Our main line will direct to the doctor on call. |
 
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